If you are experiencing some issue with the existing data on the Kounta App, you can clear the device cache by performing the following:
- Head to the iPads settings and scroll down to Kounta POS.
- Toggle Repair Kounta On.- Quit the iPad App and open the app again.
- Log in and follow the prompts.
- Select Sites or mySite from the left menu
- Select Devices from the top menu
- Select registers
- Find the existing register you were using
- Press the RECYCLE icon next to it
-Click Go To POS
- Select the appropriate register from the drop-down.